Success Story from Paramount Hyundai Genesis

Dear Mr. Yount,

We wanted to personally share our recent experience at your dealership. After searching in multiple areas and dealerships for our new car and having some frustration with the experience, two separate people recommended we try your company. We were first connected with Charles Dabney who connected us with Chris Pridgen and Dylan Burns.

From start to finish, the entire process was handled with professionalism, transparency and genuine care. At the first phone call they set a welcoming tone and an accommodating approach that gave us confidence that everything would run smoothly and efficiently. It was clear from the beginning that customer satisfaction is a top priority.

Charles, Chris and Dylan were exceptional. They were knowledgeable, patient and never pushy. Even the finance piece was straightforward and easy. They explained everything clearly, answered all our questions and ensured we felt confident in every decision.  They went out of their way to make the entire buying process both comfortable and enjoyable. They did not sell us a car. They helped us find what we were looking for. 

It is not often that you encounter a team where every step of the experience exceeds expectations, but your folks did exactly that. Thank you for creating that culture in your business. Please extend our sincere thanks to each of them. (the delivery driver, Steve was also great!)

We will gladly recommend your dealership to others.

Warmest Regards,

Melodye and Dan L.