Asheville Customer Service

Last Thursday evening right before our service department closed, they got a call from a frantic customer. The lady on the phone was a mom of two who had brought her car in for service at our dealership and received an EV loaner vehicle. She was driving in a rural part of Haywood County on…
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Thanks Paramount Ford Hyundai of Valdese!

Thanks Paramount Ford Hyundai of Valdese! Today as we were traveling down I-40 toward Hickory we had a flat tire on our 2017 Ford Escape. My husband and I had just left Valdese Cancer Center where he is under going chemo. He couldn’t get the lug wrench, supplied with our vehicle, to work. I called…
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The experience was nothing short of exceptional…

I recently had the pleasure of purchasing a Ferrari F8 Spider from Foreign Cars Charlotte and I must say, the experience was nothing short of exceptional. From the moment I walked in, the atmosphere of the dealership was welcoming and professional. My dealings were primarily with Anthony Alfano, whose approach to sales was refreshingly simple,…
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Morganton woman wins new car in Burke County United Way and Paramount Hyundai Valdese giveaway

Burke County United Way, in partnership with Paramount Hyundai Valdese, held their Car Giveaway Event in December of 2023 at Paramount Hyundai of Valdese. In the weeks leading up to the event, 12 finalists were drawn at random. United Way donors of $100 or more in 2023 were given the chance to opt in for…
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GR101

There is no better representation of GR101 than what Andrea Rhyder, a salesperson at Paramount Porsche, VW, Volvo, represented on Saturday. Expecting a part for the customer, the Service Department had scheduled a valet to send a customer’s vehicle back to her after completion of repair. Unfortunately, the part did not come so we were…
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Pay it Forward Gift Card

Paramount Automotive recently gave a $50 “Pay it Forward” gift card to employees with the idea that they would then give it to someone in need. Salesperson, David Hoover, recently gave his card to a single mother of 2 children. She told him that she never gets anything for herself and no one ever gets…
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Favor

I wanted to share a little bit of favor with another sales person here in Valdese, Justin Cantor. On 10/4/23 he wanted to try something different at another ford store. Coming up to that day I had tried several times telling him the grass is not greener on the other side it is only greener…
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Highly Recommend

“This automobile dealership was outstanding in every aspect. Staff from reception to delivery was courteous and polite. Sales and showroom were immaculate, and staff were always asking how could they help. I definitely would recommend Foreign Cars Italia to anyone contemplating purchasing a high performance/luxury automobile. I called about a specific vehicle and we were…
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New Customer

Benny, I don’t know if you remember Dallas and me. We are now 87 and 86 years. We remember you when you were in college and you held a back yard Bible School in our backyard a little over 50 years ago. We also bought 2 cars for our daughter from you. This past Saturday,…
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Enjoyable Experience

I’m emailing to simply let you know how much of an enjoyable experience I had at your Hyundai of Hickory location yesterday while purchasing my Genesis. I had the pleasure of working with Dylan Burns and believe he showed so much grace and commitment to ensuring I walked away with a car that I wanted…
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GR101

“I was blessed to play golf Monday at Catawba Country Club in a tournament. This young man, Alan, walked by and I noticed his putter had a Florida State Seminoles cover.We struck up a conversation and he told me he graduated from there in 1979. I asked him if he had a Seminole bag and…
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Above Levels of Performance

Porsche customer comments: “Brent Huffman runs a tight ship in his service department. Ryan Zifko is an amazing Porsche Technician. Logan Pope has far exceeded my goals and expectations. Brock another service technician always makes me feel welcome every time I visit. I really appreciate Brock because not only is he an efficient tech he…
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Christian Principles

Just a note to express our gratitude to you and your team at Paramount Hyundai for the care given to us during our recent purchase. We called on our way to the dealership to connect with a salesman. Our call was answered by Dylan Burns. When we arrived, he was already outside, roving the lot,…
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Customers First

“Last Friday, we sold a Tucson to a handicap customer that needed his car Monday morning to get his hand controls installed and he wanted Allstate interior and exterior protection installed before he picked it up. Normally, I email a service request to get it installed and schedule it accordingly, but in this case I…
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GR101

A great GR101 moment happened in the Hyundai Service department. Hyundai Service Manager Valerie Rorie went above and beyond to help a lady who had a tire blow out at the intersection of our dealership. She did not drive a vehicle that was purchased from us or had ever been our customer. She came to Hyundai…
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A little wooden cross

Joan L., left Paramount Automotive with a few of the little wooden crosses. Her aunt was in hospice for 3 weeks and she shared with her one of the Paramount wooden crosses. She said her aunt refused to let go of that little cross the entire time she fought in hospice. Three weeks went by…
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Above and Beyond

I just wanted to let you know that one of your employees, Codey, went above and beyond to help me today! Long story short… I’m visiting from Greensboro NC … I lost my purse downtown, and my car keys were in it. A lady at the Asheville Visitors Center (where my 2020 Kia Rio S…
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