Customers First

“Last Friday, we sold a Tucson to a handicap customer that needed his car Monday morning to get his hand controls installed and he wanted Allstate interior and exterior protection installed before he picked it up. Normally, I email a service request to get it installed and schedule it accordingly, but in this case I called Ronnie to see if we could get it done quicker. Ronnie was short handed at the end of the month and understood our dilemma. He made a call to Brian Nightingale who was off Saturday to ask if he would help. Brian came in on his Saturday off to complete the install, after working all week, to make sure we could deliver the Tucson to the customer for Monday morning.”

— Allen Q.